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Bilal Adnan Khan

Senior Customer Success Manager, Accenture — QBRs · expansion · renewals

London, UKAccentureQueen's University Belfast
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About

I've spent 6 years on account management — first at Stripe, now at Accenture. Kept net revenue retention above 126% on a $33 million book. Most at home with churn reduction and account management.

Skills
expansionQBRschurn reductionaccount managementrenewals

Experience

  1. AC
    Senior Customer Success Manager
    Accenture
    Feb 2025 – Present · 1 yr 8 mo · London, UK
  2. VO
    Customer Success Manager
    Vodafone
    Sep 2021 – Feb 2025 · 3 yr 5 mo · London, UK
  3. ST
    Customer Success Manager
    Stripe
    Oct 2020 – Sep 2021 · 11 mo · London, UK

Education

  1. Queen's University Belfast
    BSc, Business Administration
    2017 – 2020

More about Bilal

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