Camilla Russo

S

Senior Product Designer at Bolt · Service design · operations, service design

Bolt
Milan, Italy · CET (UTC+1)
4+ years experience
Sorbonne University
English, Italian
Open to work
Messaging unavailable

Overview

Senior Product Designer at Bolt, focused on service design. Ran 112 usability sessions and turned them into a research repository. Most at home with operations and workshops. Travel slowly, usually by train.

Good reasons to reach out
  • Roles in service design
  • Thoughtful intros to people in my field
Please don't message about
  • Unpaid work or spec projects
  • Agency or outsourcing pitches

Replies between meetings, usually same day

Skills
journey mappingworkshopsservice designoperations
Open to workLooking for a role
closes in 3 months

Lead Product Designer roles in banking - Milan or remote

Target roles
Lead Product Designer
Level
Senior
Industries
Developer tools, Fintech
Work mode
Remote
Available
Immediately
Work authorization
Authorized to work in Italy
What I'm looking for
Early-stage company (Series B) where service design is core to the product.
Not interested in
Pure people management

4 years in service design. Strongest at service design and operations. Can start in about six weeks.

Milan, Italyjourney mappingoperationsworkshops
Open

Experience

  1. Senior Product Designer
    Dec 2024 - Present
    Bolt · 1 yr 10 mo · Full-time · Milan, Italy
    • Ran 117 usability sessions and turned them into a research repository.
    • Built a component library 56 engineers ship with every day.
  2. Product Designer
    Jul 2022 - Sep 2024
    Trade Republic · 2 yr 2 mo · Full-time · Milan, Italy
    • Shipped the service design redesign that lifted task completion 31%.
    • Ran 138 usability sessions and turned them into a research repository.

Projects

Conference talk: lessons from service design
2025

What went wrong and what worked while scaling service design.

Service design benchmark
2024

Reproducible benchmarks comparing operations and journey mapping on real workloads.

References

No references yet.

Education

  1. Sorbonne University
    Licence, Human-Computer Interaction
    2019 - 2022

Details

Compensation expectations
What they are targeting for their next role.
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