Chris Gray

UX Researcher at Indeed · User research

Indeed

London, UK · GMT (UTC+0)

8+ years experience

Royal College of Art

English

Collaborating

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Overview

I work on user research at Indeed in London. Built a component library 76 engineers ship with every day. Most at home with interviews and jobs to be done. Board games, hiking, and terrible puns.

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Questions about user research
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Skills

jobs to be donesynthesisusability testinginterviewsoperationsuser research

CollaboratingLooking to collaborate

closes in 3 months

Co-writing a field manual about user research - looking for a co-author

Project: A field manual about user research - looking for a co-author
Skills needed: Design, usability testing
Time commitment: A few hours a week
Outcome: Published guide

A few hours a week. Async-first.

London, UK · remote OKsynthesisinterviewsjobs to be done

Open

Experience

UX Researcher
Mar 2024 - Present
Indeed · 2 yr 7 mo · Full-time · London, UK
- Cut support tickets about research by 23% with clearer copy and states.
- Built a component library 58 engineers ship with every day.
Product Designer
Oct 2021 - Mar 2024
Unilever · 2 yr 5 mo · Full-time · London, UK
- Cut support tickets about research by 47% with clearer copy and states.
Product Designer
Mar 2019 - Oct 2021
EY · 2 yr 7 mo · Full-time · London, UK
- Ran 52 usability sessions and turned them into a research repository.
- Built a component library 43 engineers ship with every day.

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Education

Royal College of Art
MA, Interaction Design
2018 - 2020
King's College London
BSc, Interaction Design
2014 - 2017

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