Devansh Goyal

Customer Success Manager, Salesforce - project management · APIs · Gainsight

Salesforce

Chennai, India · IST (UTC+5:30)

1+ years experience

IIT Roorkee

English, Hindi, Tamil

Collaborating

Messaging unavailable

Overview

Currently at Salesforce, where I work on enterprise onboarding. Kept net revenue retention above 130% on a $17 million book. Bird-watcher and amateur naturalist.

Good reasons to reach out

Collaborators for my side project
Working sessions on Gainsight
Speaking or podcast invitations

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Unpaid work or spec projects
SEO and link-building offers

Skills

project managementimplementationGainsightrenewalsAPIs

CollaboratingLooking to collaborate

closes in 3 months

Side project in marketplaces: need a data person to build with

Project: Marketplaces: need a data person to build with
Skills needed: Marketing, project management
Time commitment: Part-time
Outcome: Conference talk

A few hours a week. Based in Chennai, happy to work remotely.

Chennai, Indiagainsightapisrenewals

Open

Experience

Customer Success Manager
Oct 2025 - Present
Salesforce · 1 yr · Full-time · Chennai, India
- Cut churn on the onboarding book from 13% to 5%.
- Kept net revenue retention above 132% on a $12 million book.
- Onboarded 111 enterprise customers.

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Education

IIT Roorkee
B.Tech, Computer Science
2021 - 2025

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