Harshal Patel

Senior Program Manager, Cairn Robotics - Jira · roadmapping · cross-team delivery

Cairn Robotics

Pune, India · IST (UTC+5:30)

10+ years experience

NIT Warangal

English, Hindi, Marathi

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Overview

Currently at Cairn Robotics, where I work on technical program management. Launched operations in 25 cities. Cut cost per order by 19% with routing and staffing changes. Into vintage synthesizers.

Good reasons to reach out

Thoughtful intros to people in my field
Questions about technical program management
Speaking or podcast invitations

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Offshore staffing offers
Unpaid work or spec projects

Skills

ZendeskroadmappingJiracross-team delivery

Experience

Senior Program Manager
Oct 2025 - Present
Cairn Robotics · 1 yr · Contract · Pune, India
- Ran the TPM program across 19 teams to launch on schedule.
- Brought support first-response time from 18 hours to under 1.
Operations Associate
Jun 2023 - Oct 2025
Bosch · 2 yr 4 mo · Full-time · Pune, India
- Built the privacy programme for launches in 14 countries.
- Secured 8 payments licences.
Operations Associate
Apr 2022 - Jun 2023
Visa · 1 yr 2 mo · Full-time · Pune, India
- Negotiated 442 commercial agreements a year.
- Built the privacy programme for launches in 22 countries.
Program Manager
May 2019 - Jan 2022
EY · 2 yr 8 mo · Full-time · Pune, India
- Ran the TPM program across 19 teams to launch on schedule.
Operations Associate
Oct 2016 - May 2019
Razorpay · 2 yr 7 mo · Full-time · Pune, India
- Secured 6 payments licences.

References

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Education

NIT Warangal
B.Tech, Industrial Engineering
2012 - 2016

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