Jasper Walters
SCustomer Success Manager at Corvid Logistics · Account management · expansion, renewals
- Corvid Logistics
- Waterloo, ON · ET (UTC-5)
- 4+ years experience
- University of Alberta
- English
Messaging unavailable
Overview
Currently at Corvid Logistics, where I work on account management. Onboarded 104 enterprise customers. Kept net revenue retention above 115% on a $32 million book. Most at home with expansion and renewals. Board member at a local non-profit.
Good reasons to reach out
- Second opinions on project management decisions
- Speaking or podcast invitations
Please don't message about
- Offshore staffing offers
- Crypto token projects
- Agency or outsourcing pitches
Replies between meetings, usually same day
Skills
project managementaccount managementexpansionchurn reductionrenewalsQBRs
Experience
- Customer Success ManagerOct 2022 - PresentCorvid Logistics · 4 yr · Full-time · Waterloo, ON
- Kept net revenue retention above 134% on a $30 million book.
- Onboarded 95 enterprise customers.
- Cut churn on the accounts book from 9% to 5%.
References
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Education
- University of AlbertaBSc, Business Administration2017 - 2021
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Compensation expectations
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