Karthik Sanjay Nair

S

Design Manager at Instacart · User research

Instacart
San Jose, CA · PT (UTC-8)
11+ years experience
Wharton
English
Open to work
Messaging unavailable

Overview

11 years in product design, the last 4 at Instacart, where I lead the research team. Brought the research flows to WCAG 2.2 AA. Cut support tickets about research by 51% with clearer copy and states. Before that: Procter & Gamble and Ford. Most at home with usability testing and user research.

Good reasons to reach out
  • Roles in user research
  • Thoughtful intros to people in my field
  • Speaking or podcast invitations
  • Second opinions on interviews decisions
Please don't message about
  • Offshore staffing offers
  • Generic networking requests

Usually replies within a day

Skills
interviewssynthesisuser researchusability testingjobs to be done
Open to workLooking for a role
closes in 3 months

Staff Design Manager roles in travel - San Jose or remote

Target roles
Staff Design Manager
Level
Staff / Principal
Industries
AI infrastructure, E-commerce
Work mode
Remote
Available
Immediately
Work authorization
Authorized to work in the CA
What I'm looking for
Hands-on work on interviews with room to mentor.
Not interested in
Night shifts

11 years in user research. Strongest at synthesis and usability testing. Serving notice now.

San Jose, CA · remote OKsynthesisusability testingjobs to be done
Open

Experience

  1. Design Manager
    Jun 2022 - Present
    Instacart · 4 yr 4 mo · Full-time · San Jose, CA
    • Ran 62 usability sessions and turned them into a research repository.
    • Built a component library 61 engineers ship with every day.
  2. Product Designer
    Sep 2018 - Jun 2022
    Procter & Gamble · 3 yr 9 mo · Full-time · San Jose, CA
    • Ran 115 usability sessions and turned them into a research repository.
    • Shipped the research redesign that lifted task completion 27%.
  3. Product Designer
    Apr 2016 - Jul 2018
    Ford · 2 yr 3 mo · Full-time · San Jose, CA
    • Built a component library 89 engineers ship with every day.

Projects

Side project: a commute planner
2023

Built with synthesis and user research. 4208 people used it last year.

User research benchmark
2022

Reproducible benchmarks comparing user research and usability testing on real workloads.

References

No references yet.

Education

  1. Wharton
    MBA, Business Administration
    2019 - 2021
  2. Carnegie Mellon University
    BS, Industrial Design
    2011 - 2015

Details

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