Kevin Huang

Operations Associate at Tesla · Customer operations · workforce planning, Zendesk

Tesla

New York, NY · ET (UTC-5)

1+ years experience

Carnegie Mellon University

English

Learning

Messaging unavailable

Overview

Currently at Tesla, where I work on customer operations. Launched operations in 7 cities. Most at home with automation and quality. Trail runner and occasional climber.

Good reasons to reach out

Mentors who have done this before
Speaking or podcast invitations
Working sessions on automation
Questions about commercial contracts

Please don't message about

Courses and coaching offers
Offshore staffing offers
Generic networking requests

Slower in the last week of each quarter

Skills

qualitycustomer supportZendeskautomationworkforce planning

LearningLearning something

closes in 3 months

Learning automation - want a mentor for monthly reviews

Goal: Build a portfolio project in commercial contracts that I'd be proud to show.
Where I am now: Working on it daily
Ideal mentor: Someone who has worked in commercial contracts for a few years
Cadence: Monthly
What I can offer back: Testing and feedback on your projects

1 years in so far. Looking for honest feedback, once or twice a month.

New York, NY · remote OKcustomer supportqualityworkforce planning

Open

Experience

Operations Associate
Oct 2025 - Present
Tesla · 1 yr · Full-time · New York, NY
- Secured 6 payments licences.
- Negotiated 444 commercial agreements a year.

References

No references yet.

Education

Carnegie Mellon University
BS, Industrial Engineering
2021 - 2025

Details

Compensation expectations

What they are targeting for their next role.

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Direct contact details

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