Lalit Jha

S

Program Manager at Salesforce · Business operations

Salesforce
Noida, India · IST (UTC+5:30)
4+ years experience
IIT Hyderabad
English, Hindi
LearningOpen to work
Messaging unavailable

Overview

4 years in operations, the last 2 at Salesforce, where I work on the bizops team. Rebuilt the planning process the company still runs every quarter. Ran the bizops program across 15 teams to launch on schedule. Most at home with OKRs and business operations. Learning to draw.

Good reasons to reach out
  • Mentors who have done this before
  • Roles in business operations
  • Second opinions on OKRs decisions
Please don't message about
  • Courses and coaching offers
  • Crypto token projects

Replies on weekends

Skills
process designbusiness operationsOKRsstrategySQL
LearningLearning something
closes in 3 months

Learning OKRs - want a mentor for monthly reviews

Goal
Move from individual contributor to leading a small bizops team.
Where I am now
Some experience
Ideal mentor
Someone who has worked in business operations for a few years
Cadence
Monthly
What I can offer back
Testing and feedback on your projects

4 years in so far. Looking for honest feedback, once or twice a month.

Noida, Indiaprocess designsqlstrategy
Open
Open to workLooking for a role
closes in 3 months

Open to Program Manager roles at seed wealth management companies

Target roles
Program Manager
Level
Mid
Industries
B2B SaaS, Fintech
Work mode
Remote
Available
30 days notice
Work authorization
Indian citizen
What I'm looking for
A team that ships weekly and owns bizops end to end.
Not interested in
Crypto

4 years in business operations. Strongest at business operations and strategy. Serving notice now.

Noida, India · remote OKsqlstrategyokrs
Open

Experience

  1. Program Manager
    Feb 2025 - Present
    Salesforce · 1 yr 8 mo · Full-time · Noida, India
    • Brought support first-response time from 22 hours to under 1.
    • Cut cost per order by 27% with routing and staffing changes.
    • Launched operations in 21 cities.
  2. Operations Associate
    Oct 2022 - Feb 2025
    Google · 2 yr 4 mo · Full-time · Noida, India
    • Built the privacy programme for launches in 7 countries.
    • Negotiated 139 commercial agreements a year.

References

No references yet.

Education

  1. IIT Hyderabad
    B.Tech, Operations Research
    2017 - 2021

Details

Compensation expectations
What they are targeting for their next role.
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Direct contact details
Direct email and a scheduling link.
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