Mansi Nidhi Bapat

Implementation Lead at Sable Data · Enterprise onboarding

Sable Data

Jaipur, India · IST (UTC+5:30)

10+ years experience

PSG College of Technology

English, Hindi

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Overview

I work on enterprise onboarding at Sable Data in Jaipur. Kept net revenue retention above 130% on a $33 million book. Onboarded 154 enterprise customers. I teach a weekend class on account management.

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Skills

Gainsightaccount managementAPIsproject management

Experience

Implementation Lead
Sep 2024 - Present
Sable Data · 2 yr 1 mo · Full-time · Jaipur, India
- Onboarded 87 enterprise customers.
- Cut churn on the onboarding book from 18% to 6%.
Customer Success Manager
May 2021 - Sep 2024
American Express · 3 yr 4 mo · Full-time · Jaipur, India
- Kept net revenue retention above 127% on a $21 million book.
- Onboarded 134 enterprise customers.
Customer Success Manager
Sep 2018 - May 2021
HCLTech · 2 yr 8 mo · Full-time · Jaipur, India
- Kept net revenue retention above 114% on a $29 million book.
- Onboarded 131 enterprise customers.
Customer Success Manager
Dec 2016 - Sep 2018
HDFC Bank · 1 yr 9 mo · Full-time · Jaipur, India
- Kept net revenue retention above 135% on a $34 million book.
- Cut churn on the onboarding book from 15% to 3%.

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Education

PSG College of Technology
B.E., Business Administration
2011 - 2015

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