Mark Wilson

Overview

I work on supply chain at Wharf Works in Austin. Cut cost per order by 18% with routing and staffing changes. Rebuilt the planning process the company still runs every quarter. Most at home with vendor management and procurement. I teach a weekend class on procurement.

Slower in the last week of each quarter

Experience

1. Chief of Staff

   Oct 2024 - Present
   Wharf Works · 2 yr · Full-time · Austin, TX
   • Cut cost per order by 19% with routing and staffing changes.
   • Launched operations in 15 cities.
2. Operations Manager

   Mar 2022 - Oct 2024
   VMware · 2 yr 7 mo · Full-time · Austin, TX
   • Brought support first-response time from 30 hours to under 1.
   • Cut cost per order by 17% with routing and staffing changes.
3. Operations Associate

   Jul 2019 - Mar 2022
   Johnson & Johnson · 2 yr 8 mo · Full-time · Austin, TX
   • Secured 3 payments licences.
   • Built the privacy programme for launches in 30 countries.
4. Operations Associate

   Nov 2017 - Jul 2019
   Capital One · 1 yr 8 mo · Full-time · Austin, TX
   • Negotiated 457 commercial agreements a year.
5. Operations Associate

   Oct 2015 - Nov 2017
   Instacart · 2 yr 1 mo · Full-time · Austin, TX
   • Secured 2 payments licences.
   • Built the privacy programme for launches in 18 countries.

No references yet.

Education

1. Stanford GSB

   MBA, Business Administration
   2015 - 2017
2. UC San Diego

   BS, Economics
   2011 - 2015