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Tadhg Walsh

Senior Customer Success Manager at Copper Grid · Account management · QBRs, renewals

Glasgow, UKCopper GridUniversity of Manchester
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About

Senior Customer Success Manager at Copper Grid, focused on account management. Kept net revenue retention above 132% on a $13 million book. Previously at Indeed. Most at home with renewals and expansion. Weekend cricket, weekday chai.

Skills
churn reductionQBRsrenewalsaccount managementexpansion

Experience

  1. CO
    Senior Customer Success Manager
    Copper Grid
    Nov 2023 – Present · 2 yr 11 mo · Glasgow, UK
  2. IN
    Customer Success Manager
    Indeed
    Sep 2022 – Oct 2023 · 1 yr 1 mo · Glasgow, UK

Education

  1. University of Manchester
    BSc, Computer Science
    2019 – 2022

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