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Adam Johnson

Sample profile

Head of Design at Mosaic Mobility · B2B dashboards · information architecture, Figma

Works at
Mosaic Mobility
Location
Pittsburgh, PA · ET (UTC-5)
Experience
11+ years experience
Education
USC
Languages
English, French
Advising
Message Connect

Overview

20 years in product design, the last 1 at Mosaic Mobility, where I lead the enterprise team. Ran 62 usability sessions and turned them into a research repository. Shipped the enterprise redesign that lifted task completion 23%. I teach a weekend class on information architecture.

Good reasons to reach out
  • Advice on B2B dashboards
  • Speaking or podcast invitations
  • Second opinions on Figma decisions
  • Questions about B2B dashboards
Please don't message about
  • Crypto token projects
  • Unpaid design tests
  • Generic networking requests
Skills
information architectureFigmadata visualisationmotion design
AdvisingOpen to advising
closes in 3 months

Office hours for early-stage teams: B2B dashboards and motion design

Topics
B2B dashboards, information architecture, Figma
Format
Calls
Terms
Paid
Capacity
One call a month
Best for
Seed to Series A teams

20 years of B2B dashboards. Can review plans, decks and hiring loops.

Pittsburgh, PAinformation architecturemotion designdata visualisation
Open

Experience

  1. Head of Design
    Jul 2025 - Present
    Mosaic Mobility · 1 yr 4 mo · Full-time · Pittsburgh, PA
    • Brought the enterprise flows to WCAG 2.2 AA.
    • Ran 96 usability sessions and turned them into a research repository.
    • Cut support tickets about enterprise by 26% with clearer copy and states.
  2. Design Manager
    May 2022 - Jul 2025
    Etsy · 3 yr 2 mo · Full-time · Pittsburgh, PA
    • Shipped the enterprise redesign that lifted task completion 30%.
    • Cut support tickets about enterprise by 45% with clearer copy and states.
  3. Product Designer
    Jun 2020 - May 2022
    Dropbox · 1 yr 11 mo · Full-time · Pittsburgh, PA
    • Cut support tickets about enterprise by 40% with clearer copy and states.
    • Brought the enterprise flows to WCAG 2.2 AA.
  4. UX Researcher
    Dec 2017 - Jun 2020
    Visa · 2 yr 6 mo · Contract · Pittsburgh, PA
    • Cut support tickets about enterprise by 20% with clearer copy and states.
    • Shipped the enterprise redesign that lifted task completion 20%.
  5. UX Researcher
    Mar 2016 - Dec 2017
    Netflix · 1 yr 9 mo · Full-time · Pittsburgh, PA
    • Built a component library 84 engineers ship with every day.

References

No references yet.

Education

  1. USC
    BS, Psychology
    2002 - 2006

Details

Compensation expectations
What they are targeting for their next role.
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