Agustina Medina

S

Senior Program Manager at Kavak | ex-BBVA México

Kavak
Medellín, Colombia · COT (UTC-5)
6+ years experience
Insper
English, Spanish
Messaging unavailable

Overview

Based in Medellín. I work on business operations at Kavak. Brought support first-response time from 29 hours to under 2. Learning to draw.

Good reasons to reach out
  • Thoughtful intros to people in my field
  • Second opinions on strategy decisions
Please don't message about
  • Crypto token projects
  • Courses and coaching offers

Replies on weekends

Skills
OKRsstrategyprocess designSQLbusiness operations

Experience

  1. Senior Program Manager
    May 2024 - Present
    Kavak · 2 yr 5 mo · Full-time · Medellín, Colombia
    • Cut cost per order by 15% with routing and staffing changes.
    • Brought support first-response time from 27 hours to under 2.
    • Ran the bizops program across 19 teams to launch on schedule.
  2. Operations Associate
    Apr 2022 - May 2024
    BBVA México · 2 yr 1 mo · Contract · Medellín, Colombia
    • Negotiated 578 commercial agreements a year.
  3. Operations Associate
    Oct 2020 - Apr 2022
    Stone · 1 yr 6 mo · Full-time · Medellín, Colombia
    • Negotiated 573 commercial agreements a year.

References

No references yet.

Education

  1. Insper
    Economia, Business Administration
    2016 - 2020

Details

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