Leticia Campos

S

UX Researcher at Kavak | ex-Mercado Libre

Kavak
São Paulo, Brazil · BRT (UTC-3)
4+ years experience
Universidad de los Andes
English, Portuguese
Open to work
Messaging unavailable

Overview

I've spent 4 years on user research - first at Accenture, now at Kavak. Brought the research flows to WCAG 2.2 AA. Built a component library 86 engineers ship with every day. Most at home with jobs to be done and interviews.

Good reasons to reach out
  • Roles in user research
  • Second opinions on web design decisions
Please don't message about
  • Agency or outsourcing pitches
  • Courses and coaching offers

Fastest replies in the morning

Skills
user researchinterviewsweb designjobs to be done
Open to workLooking for a role
closes in 3 months

Next role: UX Researcher in consumer apps, São Paulo or hybrid

Target roles
UX Researcher
Level
Mid
Industries
Fintech, E-commerce
Work mode
Remote
Available
Immediately
Work authorization
Authorized to work in Brazil
What I'm looking for
Hands-on work on web design with room to mentor.
Not interested in
Contract-only roles

4 years in user research. Strongest at jobs to be done and interviews. Open to the right conversation.

São Paulo, Brazil · remote OKjobs to be doneinterviewsweb design
Open

Experience

  1. UX Researcher
    Feb 2026 - Present
    Kavak · 8 mo · Full-time · São Paulo, Brazil
    • Ran 130 usability sessions and turned them into a research repository.
    • Built a component library 85 engineers ship with every day.
    • Brought the research flows to WCAG 2.2 AA.
  2. Product Designer
    Oct 2023 - Feb 2026
    Mercado Libre · 2 yr 4 mo · Full-time · São Paulo, Brazil
    • Cut support tickets about research by 40% with clearer copy and states.
    • Built a component library 55 engineers ship with every day.
  3. Product Designer
    Oct 2022 - Oct 2023
    Accenture · 1 yr · Contract · São Paulo, Brazil
    • Shipped the research redesign that lifted task completion 24%.
    • Ran 43 usability sessions and turned them into a research repository.

References

No references yet.

Education

  1. Universidad de los Andes
    Ingeniería, Psychology
    2018 - 2022

Details

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