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Alejandro Antonio Navarro

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Director of Product at ServiceNow · B2B SaaS platforms

Works at
ServiceNow
Location
San Francisco, CA · PT (UTC-8)
Experience
11+ years experience
Education
Booth School of Business
Languages
English
Advising
Message Connect

Overview

Currently at ServiceNow, where I lead B2B SaaS platforms with a team of 44. Grew platform revenue from $6 million to $59 million ARR. Cut time-to-first-value for new platform customers from 17 days to 3. Before that: MongoDB and AT&T. Chess on lunch breaks.

Good reasons to reach out
  • Advice on B2B SaaS platforms
  • Second opinions on roadmapping decisions
  • Speaking or podcast invitations
  • Thoughtful intros to people in my field
Please don't message about
  • Sales demos
  • Courses and coaching offers

Slower in the last week of each quarter

Skills
pricing & packagingroadmappinguser researchAPIs
AdvisingOpen to advising
closes in 3 months

Office hours for first-time founders: B2B SaaS platforms and user research

Topics
B2B SaaS platforms, roadmapping, user research
Format
Formal advisor role
Terms
Open to discuss
Capacity
One advisory role at a time
Best for
Seed to Series A teams

12 years of B2B SaaS platforms. Small equity or paid hours - flexible.

San Francisco, CA · remote OKapisuser researchpricing & packaging
Open

Experience

  1. Director of Product
    Dec 2024 - Present
    ServiceNow · 1 yr 11 mo · Full-time · San Francisco, CA
    • Launched the platform product in 5 markets.
    • Killed 6 features nobody used and shipped the 4 that customers asked for.
  2. Product Manager
    Oct 2021 - Oct 2024
    MongoDB · 3 yr · Full-time · San Francisco, CA
    • Took platform activation from 29% to 47% in three quarters.
  3. Product Manager
    Feb 2019 - Oct 2021
    AT&T · 2 yr 8 mo · Full-time · San Francisco, CA
    • Grew platform revenue from $4 million to $50 million ARR.
    • Launched the platform product in 11 markets.
  4. Product Manager
    Sep 2017 - Feb 2019
    Amazon · 1 yr 5 mo · Full-time · San Francisco, CA
    • Launched the platform product in 5 markets.
    • Killed 3 features nobody used and shipped the 2 that customers asked for.
  5. Associate Product Manager
    Jun 2015 - Sep 2017
    Twilio · 2 yr 3 mo · Full-time · San Francisco, CA
    • Launched the platform product in 13 markets.

References

No references yet.

Education

  1. Booth School of Business
    MBA, Business Administration
    2015 - 2017
  2. Princeton University
    AB, Business Administration
    2009 - 2013

Details

Compensation expectations
What they are targeting for their next role.
Visible to connections
Direct contact details
Direct email and a scheduling link.
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