Skip to content
Sample profile. This is an example profile that shows how Introworth works, not a real person. You can send a message to try the flow, but nobody reads or replies to it and you are never charged.

Alice Chambers

Sample profile

Senior Product Designer at Electronic Arts · service design, journey mapping

Works at
Electronic Arts
Location
Vancouver, BC · PT (UTC-8)
Experience
10+ years experience
Education
Queen's University
Languages
English
Open to work
Message Connect

Overview

Senior Product Designer at Electronic Arts, focused on service design. Ran 68 usability sessions and turned them into a research repository. Bird-watcher and amateur naturalist.

Good reasons to reach out
  • Roles in service design
  • Speaking or podcast invitations
  • Working sessions on service design
Please don't message about
  • Crypto token projects
  • Agency or outsourcing pitches
  • Unpaid design tests

Replies within two days

Skills
journey mappinguser researchservice designoperations
Open to workLooking for a role
closes in 3 months

Open to Product Designer roles at Series B creator tools companies

Target roles
Product Designer
Level
Mid
Industries
Logistics, Developer tools
Work mode
Remote
Available
From next quarter
Work authorization
Authorized to work in the BC
What I'm looking for
Hands-on work on service design with room to mentor.
Not interested in
Crypto

10 years in service design. Strongest at operations and user research. Available immediately.

Vancouver, BC · remote OKservice designjourney mappingoperations
Open

Experience

  1. Senior Product Designer
    Feb 2024 - Present
    Electronic Arts · 2 yr 9 mo · Contract · Vancouver, BC
    • Brought the service design flows to WCAG 2.2 AA.
    • Built a component library 81 engineers ship with every day.
  2. UX Researcher
    Aug 2022 - Nov 2023
    Accenture · 1 yr 3 mo · Full-time · Vancouver, BC
    • Brought the service design flows to WCAG 2.2 AA.
    • Ran 70 usability sessions and turned them into a research repository.
  3. UX Researcher
    Feb 2020 - Aug 2022
    CIBC · 2 yr 6 mo · Full-time · Vancouver, BC
    • Ran 34 usability sessions and turned them into a research repository.
  4. UX Researcher
    Aug 2017 - Feb 2020
    RBC · 2 yr 6 mo · Full-time · Vancouver, BC
    • Shipped the service design redesign that lifted task completion 18%.
    • Cut support tickets about service design by 29% with clearer copy and states.
  5. UX Researcher
    Oct 2016 - Aug 2017
    Canadian Tire · 10 mo · Full-time · Vancouver, BC
    • Built a component library 37 engineers ship with every day.

Projects

Service design benchmark
2025

Reproducible benchmarks comparing journey mapping and operations on real workloads.

References

No references yet.

Education

  1. Queen's University
    BCom, Human-Computer Interaction
    2011 - 2015

Details

Compensation expectations
What they are targeting for their next role.
Visible to connections
Direct contact details
Direct email and a scheduling link.
Visible to connections