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Overview
I lead AI features at Manulife in Toronto. Ran 99 customer interviews before writing the first spec. Cut time-to-first-value for new AI products customers from 19 days to 1. Most at home with user research and LLM products.
Good reasons to reach out
- Working sessions on LLM products
Please don't message about
- Crypto token projects
- Generic networking requests
- Courses and coaching offers
Slower in the last week of each quarter
Skills
evaluationLLM productsprompt designMLuser research
Experience
- Director of ProductMay 2026 - PresentManulife · 6 mo · Full-time · Toronto, ON
- Ran 69 customer interviews before writing the first spec.
- Took AI products activation from 18% to 40% in three quarters.
- Associate Product ManagerDec 2023 - May 2026Electronic Arts · 2 yr 5 mo · Full-time · Toronto, ON
- Grew AI products revenue from $2 million to $21 million ARR.
- Product ManagerApr 2021 - Dec 2023Ubisoft · 2 yr 8 mo · Contract · Toronto, ON
- Took AI products activation from 24% to 49% in three quarters.
- Killed 8 features nobody used and shipped the 2 that customers asked for.
- Principal Product ManagerMar 2019 - Apr 2021TD Bank · 2 yr 1 mo · Full-time · Toronto, ON
- Backed 41 founders at pre-seed and seed.
- Previously an operator for 5 years before investing.
- Senior Product ManagerDec 2017 - Mar 2019Wealthsimple · 1 yr 3 mo · Full-time · Toronto, ON
- Took AI products activation from 19% to 58% in three quarters.
Projects
Open-source user research toolkit
2022A small library for AI features that 493 developers star on GitHub.
References
No references yet.
Education
- University of TorontoBASc, Business Administration2005 - 2009
Details
Compensation expectations
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