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Overview
20 years in product management, the last 3 at Everline Technologies, where I lead the growth team. Cut time-to-first-value for new growth customers from 11 days to 4. Launched the growth product in 11 markets. Before that: Woolworths Group and Hyundai Motor. Most at home with SQL and user research. Weekend cricket, weekday chai.
Good reasons to reach out
- Speaking or podcast invitations
- Questions about onboarding and activation
- Working sessions on SQL
Please don't message about
- Courses and coaching offers
- Agency or outsourcing pitches
Best reached early in the week
Skills
user researchexperimentationlifecycleSQLgrowth
Experience
- Director of ProductSep 2023 - PresentEverline Technologies · 3 yr 2 mo · Full-time · Auckland, New Zealand
- Cut time-to-first-value for new growth customers from 14 days to 1.
- Ran 48 customer interviews before writing the first spec.
- Senior Product ManagerMay 2020 - Sep 2023Woolworths Group · 3 yr 4 mo · Full-time · Auckland, New Zealand
- Grew growth revenue from $8 million to $46 million ARR.
- Took growth activation from 24% to 54% in three quarters.
- Associate Product ManagerApr 2018 - Jan 2020Hyundai Motor · 1 yr 9 mo · Full-time · Auckland, New Zealand
- Grew growth revenue from $2 million to $45 million ARR.
- Cut time-to-first-value for new growth customers from 15 days to 2.
- Senior Product ManagerJul 2014 - Apr 2018Xero · 3 yr 9 mo · Full-time · Auckland, New Zealand
- Ran 144 customer interviews before writing the first spec.
- Senior Product ManagerJan 2011 - Jul 2014Alibaba Group · 3 yr 6 mo · Full-time · Auckland, New Zealand
- Grew growth revenue from $7 million to $50 million ARR.
- Took growth activation from 23% to 54% in three quarters.
References
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Education
- INSEAD SingaporeMBA, Business Administration2007 - 2009
- Vietnam National UniversityBSc, Design2001 - 2005
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