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Ann Ndungu

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Senior Program Manager at Carrow Networks · risk management, cross-team delivery

Works at
Carrow Networks
Location
Nairobi, Kenya · EAT (UTC+3)
Experience
10+ years experience
Education
Carnegie Mellon University Africa
Languages
English, Swahili
Open to work
Message Connect

Overview

Currently at Carrow Networks, where I work on technical program management. Rebuilt the planning process the company still runs every quarter. Brought support first-response time from 14 hours to under 2. Before that: Paystack and Microsoft. Learning to sail.

Good reasons to reach out
  • Roles in technical program management
  • Thoughtful intros to people in my field
  • Speaking or podcast invitations
Please don't message about
  • Unpaid work or spec projects
  • Agency or outsourcing pitches

Fastest replies in the morning

Skills
risk managementqualitycross-team deliveryJira
Open to workLooking for a role
closes in 3 months

Next role: Program Manager in logistics, Nairobi or hybrid

Target roles
Program Manager
Level
Senior
Industries
Fintech, Consumer apps
Work mode
Hybrid
Available
Immediately
Work authorization
Authorized to work in Kenya
What I'm looking for
A team that ships weekly and owns TPM end to end.
Not interested in
Agencies and outsourcing firms

10 years in technical program management. Strongest at cross-team delivery and quality. Open to the right conversation.

Nairobi, Kenya · remote OKjirarisk managementcross-team delivery
Open

Experience

  1. Senior Program Manager
    Dec 2024 - Present
    Carrow Networks · 1 yr 11 mo · Full-time · Nairobi, Kenya
    • Cut cost per order by 37% with routing and staffing changes.
    • Launched operations in 6 cities.
    • Brought support first-response time from 18 hours to under 1.
  2. Program Manager
    Dec 2022 - Dec 2024
    Paystack · 2 yr · Full-time · Nairobi, Kenya
    • Rebuilt the planning process the company still runs every quarter.
    • Ran the TPM program across 6 teams to launch on schedule.
  3. Operations Associate
    Oct 2018 - Aug 2022
    Microsoft · 3 yr 10 mo · Full-time · Nairobi, Kenya
    • Built the privacy programme for launches in 10 countries.
    • Negotiated 419 commercial agreements a year.
  4. Operations Associate
    Jun 2017 - Oct 2018
    Twiga Foods · 1 yr 4 mo · Full-time · Nairobi, Kenya
    • Negotiated 338 commercial agreements a year.
  5. Operations Associate
    Oct 2016 - Jun 2017
    Millbrook Consulting · 8 mo · Full-time · Nairobi, Kenya
    • Negotiated 502 commercial agreements a year.
    • Secured 2 payments licences.

References

No references yet.

Education

  1. Carnegie Mellon University Africa
    MS, Mechanical Engineering
    2016 - 2018
  2. University of the Witwatersrand
    BSc, Mechanical Engineering
    2012 - 2016

Details

Compensation expectations
What they are targeting for their next role.
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Direct contact details
Direct email and a scheduling link.
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