Bianca Juliana Ramirez

Overview

Currently at Compass Data, where I work on marketplace operations. Cut cost per order by 40% with routing and staffing changes. Kannada theatre fan.

Prefers short, specific messages

Experience

1. Chief of Staff

   Jun 2025 - Present
   Compass Data · 1 yr 4 mo · Full-time · Austin, TX
   • Rebuilt the planning process the company still runs every quarter.
   • Cut cost per order by 20% with routing and staffing changes.
2. Operations Manager

   Mar 2023 - Jun 2025
   Snap · 2 yr 3 mo · Full-time · Austin, TX
   • Rebuilt the planning process the company still runs every quarter.
3. Program Manager

   Dec 2019 - Feb 2023
   Workday · 3 yr 2 mo · Full-time · Austin, TX
   • Brought support first-response time from 14 hours to under 1.
4. Operations Associate

   May 2016 - Dec 2019
   Tesla · 3 yr 7 mo · Full-time · Austin, TX
   • Built the privacy programme for launches in 12 countries.
5. Operations Associate

   Aug 2014 - May 2016
   Dropbox · 1 yr 9 mo · Full-time · Austin, TX
   • Built the privacy programme for launches in 29 countries.
   • Secured 3 payments licences.

No references yet.

Education

1. Kellogg School of Management

   MBA, Business Administration
   2012 - 2014
2. Northwestern University

   BA, Operations Research
   2008 - 2012