Cameron King

S

Chief of Staff, Saffron Studio - quality · workforce planning · Zendesk

Saffron Studio
London, UK · GMT (UTC+0)
5+ years experience
University of Glasgow
English, German
AdvisingOpen to work
Messaging unavailable

Overview

Currently at Saffron Studio, where I work on customer operations. Cut cost per order by 24% with routing and staffing changes. Before that: AIB and Tesco. Most at home with customer support and city launches. Learning Japanese, slowly.

Good reasons to reach out
  • Advice on customer operations
  • Roles in customer operations
  • Thoughtful intros to people in my field
  • Questions about customer operations
Please don't message about
  • Generic networking requests
  • Crypto token projects

Replies on weekday evenings

Skills
workforce planningcity launchesqualitycustomer supportZendesk
AdvisingOpen to advising
closes in 3 months

Office hours for teams scaling past 50 people: customer operations and city launches

Topics
customer operations, workforce planning, Zendesk
Format
Calls
Terms
Paid
Capacity
One call a month
Best for
Teams scaling past 50 people

5 years of customer operations. Prefer specific questions over coffee chats.

London, UKcustomer supportqualityzendesk
Open
Open to workLooking for a role
closes in 3 months

Senior Chief of Staff roles in wealth management - London or remote

Target roles
Senior Chief of Staff
Level
Staff / Principal
Industries
AI infrastructure, Developer tools
Work mode
Hybrid
Available
From next quarter
Work authorization
Authorized to work in the UK
What I'm looking for
Scope to lead customer operations work, with a manager who gives direct feedback.
Not interested in
Night shifts

5 years in customer operations. Strongest at customer support and Zendesk. Serving notice now.

London, UKqualitycustomer supportzendesk
Open

Experience

  1. Chief of Staff
    Mar 2026 - Present
    Saffron Studio · 7 mo · Contract · London, UK
    • Cut cost per order by 16% with routing and staffing changes.
    • Brought support first-response time from 17 hours to under 1.
  2. Operations Associate
    Nov 2022 - Dec 2025
    AIB · 3 yr 1 mo · Full-time · London, UK
    • Secured 6 payments licences.
  3. Operations Associate
    Oct 2021 - Nov 2022
    Tesco · 1 yr 1 mo · Full-time · London, UK
    • Negotiated 474 commercial agreements a year.

References

No references yet.

Education

  1. University of Glasgow
    MA, Operations Research
    2021 - 2023
  2. University of Oxford
    BA, Operations Research
    2018 - 2021

Details

Compensation expectations
What they are targeting for their next role.
Visible to connections
Direct contact details
Direct email and a scheduling link.
Visible to connections

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