Camila Teresa Lopez

Sample

Customer Success Manager at Disney · account management, churn reduction

Disney
Chicago, IL · CT (UTC-6)
2+ years experience
Columbia University
English, Hindi
Messaging unavailable

Overview

Currently at Disney, where I work on account management. Onboarded 32 enterprise customers. Most at home with QBRs and churn reduction. Open-source contributor on weekends.

Good reasons to reach out
  • Working sessions on account management
  • Second opinions on renewals decisions
  • Speaking or podcast invitations
Please don't message about
  • Generic networking requests
  • SEO and link-building offers
  • Offshore staffing offers
Skills
QBRsrenewalschurn reductionexpansionaccount management

Experience

  1. Customer Success Manager
    Oct 2024 - Present
    Disney · 2 yr · Contract · Chicago, IL
    • Kept net revenue retention above 119% on a $4 million book.
    • Cut churn on the accounts book from 15% to 3%.

References

No references yet.

Education

  1. Columbia University
    BA, Business Administration
    2019 - 2023

Details

Compensation expectations
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Direct contact details
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