Carter Watson

S

Operations Manager at LinkedIn | ex-Microsoft

LinkedIn
Washington, DC · ET (UTC-5)
11+ years experience
Wharton
English
Advising
Messaging unavailable

Overview

Currently at LinkedIn, where I lead marketplace operations with a team of 60. Launched operations in 9 cities.

Good reasons to reach out
  • Advice on marketplace operations
  • Questions about marketplace operations
  • Thoughtful intros to people in my field
Please don't message about
  • Generic networking requests
  • Unpaid work or spec projects

Answers in batches on Fridays

Skills
strategysupply growthunit economicscity launches
AdvisingOpen to advising
closes in 3 months

Office hours for early-stage teams: marketplace operations and strategy

Topics
marketplace operations, supply growth, strategy
Format
Office hours
Terms
Paid
Capacity
One call a month
Best for
Seed to Series A teams

11 years of marketplace operations. Small equity or paid hours - flexible.

Washington, DCstrategyunit economicssupply growth
Open

Experience

  1. Operations Manager
    Oct 2025 - Present
    LinkedIn · 1 yr · Full-time · Washington, DC
    • Ran the marketplace ops program across 9 teams to launch on schedule.
    • Brought support first-response time from 13 hours to under 1.
    • Launched operations in 27 cities.
  2. Operations Associate
    Nov 2022 - Oct 2025
    Microsoft · 2 yr 11 mo · Full-time · Washington, DC
    • Negotiated 218 commercial agreements a year.
  3. Program Manager
    Mar 2020 - Nov 2022
    Bain & Company · 2 yr 8 mo · Full-time · Washington, DC
    • Cut cost per order by 31% with routing and staffing changes.
  4. Program Manager
    Sep 2017 - Nov 2019
    Booking Holdings · 2 yr 2 mo · Full-time · Washington, DC
    • Cut cost per order by 35% with routing and staffing changes.
  5. Operations Associate
    Oct 2015 - Sep 2017
    Block · 1 yr 11 mo · Full-time · Washington, DC
    • Negotiated 201 commercial agreements a year.

References

No references yet.

Education

  1. Wharton
    MBA, Business Administration
    2018 - 2020
  2. UT Austin
    BS, Business Administration
    2010 - 2014

Details

Compensation expectations
What they are targeting for their next role.
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Direct contact details
Direct email and a scheduling link.
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