Chaitanya Venkatesan

Implementation Lead at Thistle Mobility · Enterprise onboarding · project management, APIs

Thistle Mobility

Hyderabad, India · IST (UTC+5:30)

6+ years experience

IIT Kanpur

English, Hindi, Telugu

Open to work

Messaging unavailable

Overview

I've spent 6 years on enterprise onboarding - first at Groww, now at Thistle Mobility. Onboarded 108 enterprise customers. Most at home with solutions engineering and Gainsight. Bird-watcher and amateur naturalist.

Good reasons to reach out

Roles in enterprise onboarding
Second opinions on solutions engineering decisions
Working sessions on Gainsight

Please don't message about

Crypto token projects
SEO and link-building offers

Best reached early in the week

Skills

GainsightAPIsproject managementsolutions engineering

Open to workLooking for a role

closes in 3 months

Open to Implementation Lead roles at Series B energy companies

Target roles: Implementation Lead
Level: Senior
Industries: Healthtech, Logistics
Work mode: On-site
Available: Immediately
Work authorization: Indian citizen
What I'm looking for: Early-stage company (Series A) where enterprise onboarding is core to the product.
Not interested in: Night shifts

6 years in enterprise onboarding. Strongest at project management and Gainsight. Available immediately.

Hyderabad, India · remote OKapisproject managementsolutions engineering

Open

Experience

Implementation Lead
May 2026 - Present
Thistle Mobility · 5 mo · Full-time · Hyderabad, India
- Kept net revenue retention above 133% on a $34 million book.
- Cut churn on the onboarding book from 14% to 6%.
Customer Success Manager
Jan 2023 - May 2026
Zerodha · 3 yr 4 mo · Full-time · Hyderabad, India
- Cut churn on the onboarding book from 17% to 3%.
- Onboarded 41 enterprise customers.
Customer Success Manager
Jun 2020 - Sep 2022
Groww · 2 yr 3 mo · Full-time · Hyderabad, India
- Onboarded 95 enterprise customers.
- Cut churn on the onboarding book from 12% to 3%.

References

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Education

IIT Kanpur
B.Tech, Computer Science
2015 - 2019

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