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Christian Smith

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Group Product Manager at Visa · AI features

Works at
Visa
Location
San Jose, CA · PT (UTC-8)
Experience
11+ years experience
Education
Johns Hopkins University
Languages
English
Co-founder
Message Connect

Overview

Currently at Visa, where I lead AI features with a team of 27. Killed 8 features nobody used and shipped the 3 that customers asked for. Cut time-to-first-value for new AI products customers from 18 days to 4. Before that: Twilio and Lyft.

Good reasons to reach out
  • People who want to build this with me
  • Second opinions on LLM products decisions
Please don't message about
  • Agency or outsourcing pitches
  • Generic networking requests

Replies between meetings, usually same day

Skills
user researchprompt designevaluationLLM productsML
Co-founderLooking for a co-founder
closes in 3 months

Looking for a commercial co-founder for vendor onboarding for property managers

The idea
Vendor onboarding for property managers
Stage
Idea
I bring
6 years in AI features
Looking for
Product-minded engineer
Commitment
Part-time to start
Location
San Jose or remote

I bring 11 years of AI features (currently Visa). Ideally you've run operations in Southeast Asia. Have a working prototype and design partners.

San Jose, CA · remote OKuser researchmlprompt design
Open

Experience

  1. Group Product Manager
    Jul 2025 - Present
    Visa · 1 yr 4 mo · Full-time · San Jose, CA
    • Cut time-to-first-value for new AI products customers from 17 days to 4.
    • Took AI products activation from 23% to 48% in three quarters.
    • Ran 82 customer interviews before writing the first spec.
  2. Associate Product Manager
    Sep 2022 - Jul 2025
    Twilio · 2 yr 10 mo · Full-time · San Jose, CA
    • Cut time-to-first-value for new AI products customers from 17 days to 4.
  3. Product Manager
    Nov 2018 - Sep 2022
    Lyft · 3 yr 10 mo · Full-time · San Jose, CA
    • Ran 131 customer interviews before writing the first spec.
  4. Product Manager
    Apr 2017 - Nov 2018
    Tesla · 1 yr 7 mo · Full-time · San Jose, CA
    • Took AI products activation from 25% to 42% in three quarters.
    • Cut time-to-first-value for new AI products customers from 15 days to 3.
  5. Associate Product Manager
    Oct 2015 - Apr 2017
    Pfizer · 1 yr 6 mo · Contract · San Jose, CA
    • Ran 46 customer interviews before writing the first spec.
    • Grew AI products revenue from $4 million to $54 million ARR.

References

No references yet.

Education

  1. Johns Hopkins University
    MS, Business Administration
    2016 - 2018
  2. UC Berkeley
    BA, Business Administration
    2011 - 2015

Details

Compensation expectations
What they are targeting for their next role.
Visible to connections
Direct contact details
Direct email and a scheduling link.
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