Christine Crawford

Overview

Design Manager at Expedia Group, focused on B2B dashboards. Brought the enterprise flows to WCAG 2.2 AA. Cut support tickets about enterprise by 36% with clearer copy and states. Before that: Disney and Google. Most at home with Figma and information architecture.

Prefers short, specific messages

Experience

1. Design Manager

   Jun 2022 - Present
   Expedia Group · 4 yr 5 mo · Full-time · Dallas, TX
   • Cut support tickets about enterprise by 25% with clearer copy and states.
   • Ran 94 usability sessions and turned them into a research repository.
2. UX Researcher

   Mar 2020 - Jun 2022
   Disney · 2 yr 3 mo · Full-time · Dallas, TX
   • Brought the enterprise flows to WCAG 2.2 AA.
   • Ran 58 usability sessions and turned them into a research repository.
3. Product Designer

   Jan 2019 - Mar 2020
   Google · 1 yr 2 mo · Full-time · Dallas, TX
   • Shipped the enterprise redesign that lifted task completion 19%.
4. Senior Product Designer

   Oct 2017 - Jan 2019
   Uber · 1 yr 3 mo · Full-time · Dallas, TX
   • Cut support tickets about enterprise by 36% with clearer copy and states.
   • Built a component library 73 engineers ship with every day.
5. Product Designer

   Aug 2015 - Oct 2017
   IBM · 2 yr 2 mo · Full-time · Dallas, TX
   • Built a component library 87 engineers ship with every day.
   • Ran 101 usability sessions and turned them into a research repository.

No references yet.

Education

1. Cornell University

   BS, Visual Communication
   2008 - 2012