Daniel Victor Cruz

S

Director of Operations at Databricks · business operations, SQL

Databricks
San Francisco, CA · PT (UTC-8)
11+ years experience
Kellogg School of Management
English
Open to work
Messaging unavailable

Overview

Director of Operations at Databricks, focused on business operations. Rebuilt the planning process the company still runs every quarter. Brought support first-response time from 15 hours to under 1. Before that: LinkedIn and Databricks. Most at home with process design and strategy.

Good reasons to reach out
  • Roles in business operations
  • Thoughtful intros to people in my field
  • Questions about business operations
Please don't message about
  • Courses and coaching offers
  • SEO and link-building offers

Travels often; replies within 48 hours

Skills
strategyOKRsSQLprocess designbusiness operations
Open to workLooking for a role
closes in 3 months

Staff Director of Operations roles in energy - San Francisco or remote

Target roles
Staff Director of Operations
Level
Staff / Principal
Industries
B2B SaaS, AI infrastructure
Work mode
On-site
Available
60 days notice
Work authorization
Authorized to work in the CA
What I'm looking for
A team that ships weekly and owns bizops end to end.
Not interested in
Pure people management

17 years in business operations. Strongest at business operations and SQL. Available immediately.

San Francisco, CAokrsstrategybusiness operations
Open

Experience

  1. Director of Operations
    May 2026 - Present
    Databricks · 5 mo · Full-time · San Francisco, CA
    • Cut cost per order by 21% with routing and staffing changes.
    • Launched operations in 16 cities.
    • Ran the bizops program across 14 teams to launch on schedule.
  2. Operations Associate
    Sep 2024 - May 2026
    LinkedIn · 1 yr 8 mo · Full-time · San Francisco, CA
    • Secured 3 payments licences.
    • Negotiated 592 commercial agreements a year.
  3. Operations Associate
    Jun 2022 - Sep 2024
    Databricks · 2 yr 3 mo · Full-time · San Francisco, CA
    • Built the privacy programme for launches in 9 countries.
    • Secured 4 payments licences.
  4. Senior Program Manager
    Jul 2019 - Jun 2022
    Deloitte · 2 yr 11 mo · Full-time · San Francisco, CA
    • Brought support first-response time from 25 hours to under 2.
    • Ran the bizops program across 17 teams to launch on schedule.
  5. Senior Program Manager
    Mar 2016 - Jul 2019
    Shopify · 3 yr 4 mo · Full-time · San Francisco, CA
    • Launched operations in 21 cities.

References

No references yet.

Education

  1. Kellogg School of Management
    MBA, Business Administration
    2008 - 2010
  2. University of Pennsylvania
    BS, Industrial Engineering
    2004 - 2008

Details

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