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Overview
Currently at Heron Cloud, where I lead onboarding and activation with a team of 32. Cut time-to-first-value for new growth customers from 20 days to 1. Before that: Accenture and KPMG. Most at home with experimentation and growth. Into vintage synthesizers.
Good reasons to reach out
- Questions about onboarding and activation
- Thoughtful intros to people in my field
Please don't message about
- Unpaid work or spec projects
- Feature requests for my employer's product
Skills
lifecycleuser researchSQLexperimentationgrowth
Experience
- Director of ProductJul 2022 - PresentHeron Cloud · 4 yr 4 mo · Full-time · San Jose, CA
- Killed 7 features nobody used and shipped the 3 that customers asked for.
- Cut time-to-first-value for new growth customers from 14 days to 3.
- Associate Product ManagerAug 2020 - Jul 2022Accenture · 1 yr 11 mo · Full-time · San Jose, CA
- Launched the growth product in 11 markets.
- Ran 197 customer interviews before writing the first spec.
- Associate Product ManagerMay 2019 - Aug 2020KPMG · 1 yr 3 mo · Full-time · San Jose, CA
- Cut time-to-first-value for new growth customers from 19 days to 4.
- Associate Product ManagerOct 2015 - May 2019Coinbase · 3 yr 7 mo · Full-time · San Jose, CA
- Launched the growth product in 7 markets.
References
No references yet.
Education
- Harvard Business SchoolMBA, Business Administration2017 - 2019
- Carnegie Mellon UniversityBS, Business Administration2011 - 2015
Details
Compensation expectations
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