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Darnell Hayes

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Senior Product Manager at Zoom · AI features

Works at
Zoom
Location
San Francisco, CA · PT (UTC-8)
Experience
9+ years experience
Education
Kellogg School of Management
Languages
English
Advising
Message Connect

Overview

Currently at Zoom, where I work on AI features. Launched the AI products product in 11 markets. Took AI products activation from 19% to 42% in three quarters. Before that: Snap and Shopify. Most at home with prompt design and evaluation. Learning Japanese, slowly.

Good reasons to reach out
  • Advice on AI features
  • Thoughtful intros to people in my field
  • Second opinions on user research decisions
Please don't message about
  • Crypto token projects
  • Courses and coaching offers

Checks messages twice a week

Skills
MLLLM productsprompt designevaluationuser research
AdvisingOpen to advising
closes in 3 months

Office hours for new product managers: AI features and ML

Topics
AI features, user research, LLM products
Format
Office hours
Terms
Paid
Capacity
Two calls a month
Best for
Seed to Series A teams

9 years of AI features. Can review plans, decks and hiring loops.

San Francisco, CA · remote OKllm productsprompt designevaluation
Open

Experience

  1. Senior Product Manager
    May 2026 - Present
    Zoom · 6 mo · Full-time · San Francisco, CA
    • Took AI products activation from 35% to 39% in three quarters.
    • Grew AI products revenue from $4 million to $29 million ARR.
    • Launched the AI products product in 9 markets.
  2. Associate Product Manager
    Sep 2022 - May 2026
    Snap · 3 yr 8 mo · Full-time · San Francisco, CA
    • Took AI products activation from 30% to 49% in three quarters.
  3. Product Manager
    Mar 2020 - Sep 2022
    Shopify · 2 yr 6 mo · Contract · San Francisco, CA
    • Cut time-to-first-value for new AI products customers from 9 days to 1.
    • Grew AI products revenue from $7 million to $23 million ARR.
  4. Associate Product Manager
    Oct 2017 - Mar 2020
    Ford · 2 yr 5 mo · Full-time · San Francisco, CA
    • Cut time-to-first-value for new AI products customers from 14 days to 1.

References

No references yet.

Education

  1. Kellogg School of Management
    MBA, Business Administration
    2016 - 2018
  2. UC San Diego
    BS, Computer Science
    2012 - 2016

Details

Compensation expectations
What they are targeting for their next role.
Visible to connections
Direct contact details
Direct email and a scheduling link.
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