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Declan Bailey

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Senior Product Designer, ServiceNow - data visualisation · information architecture · Figma

Works at
ServiceNow
Location
New York, NY · ET (UTC-5)
Experience
5+ years experience
Education
Kellogg School of Management
Languages
English, Spanish
Open to work
Message Connect

Overview

5 years in product design, the last 2 at ServiceNow, where I work on the enterprise team. Shipped the enterprise redesign that lifted task completion 22%. Ran 71 usability sessions and turned them into a research repository. Previously at Adobe. Most at home with Figma and information architecture.

Good reasons to reach out
  • Roles in B2B dashboards
  • Thoughtful intros to people in my field
  • Working sessions on data visualisation
  • Speaking or podcast invitations
Please don't message about
  • Agency or outsourcing pitches
  • SEO and link-building offers

Usually replies within a day

Skills
information architectureFigmadata visualisation
Open to workLooking for a role
closes in 3 months

Product Designer roles in gaming - New York or remote

Target roles
Product Designer
Level
Mid
Industries
Logistics, Healthtech
Work mode
On-site
Available
Immediately
Work authorization
Authorized to work in the NY
What I'm looking for
A team that ships weekly and owns enterprise end to end.
Not interested in
Night shifts

5 years in B2B dashboards. Strongest at information architecture and data visualisation. Serving notice now.

New York, NY · remote OKdata visualisationfigmainformation architecture
Open

Experience

  1. Senior Product Designer
    Feb 2025 - Present
    ServiceNow · 1 yr 9 mo · Full-time · New York, NY
    • Brought the enterprise flows to WCAG 2.2 AA.
    • Built a component library 79 engineers ship with every day.
  2. UX Researcher
    Jun 2021 - Oct 2024
    Adobe · 3 yr 4 mo · Full-time · New York, NY
    • Cut support tickets about enterprise by 24% with clearer copy and states.
    • Ran 98 usability sessions and turned them into a research repository.

Projects

B2B dashboards benchmark
2026

Reproducible benchmarks comparing Figma and data visualisation on real workloads.

Write-up: B2B dashboards in practice
2024

A long-form guide to B2B dashboards for people starting out.

References

No references yet.

Education

  1. Kellogg School of Management
    MBA, Business Administration
    2021 - 2023
  2. Northwestern University
    BA, Industrial Design
    2017 - 2021

Details

Compensation expectations
What they are targeting for their next role.
Visible to connections
Direct contact details
Direct email and a scheduling link.
Visible to connections

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