Derek Williams
SStudent at Rhode Island School of Design · journey mapping, operations
- San Jose, CA · PT (UTC-8)
- Rhode Island School of Design
- English
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Overview
Studying graphic design and figuring out interaction design one project at a time. Recently built a carbon footprint calculator for small shops. Comfortable with journey mapping and operations. Marathoner (5 so far).
Good reasons to reach out
- Second opinions on operations decisions
- Working sessions on journey mapping
Please don't message about
- Offshore staffing offers
- SEO and link-building offers
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Skills
operationsjourney mappingworkshopsservice design
Projects
Open-source journey mapping toolkit
2025A small library for service design that 782 developers star on GitHub.
Write-up: service design in practice
2022A long-form guide to service design for people starting out.
References
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Education
- Rhode Island School of DesignBFA, Graphic Design2023 - 2027
Details
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