Devanshi Khare

Overview

I work on customer operations at Loom Pay in Pune. Rebuilt the planning process the company still runs every quarter. Ran the support program across 24 teams to launch on schedule. Before that: HCLTech and Wipro. Most at home with workforce planning and quality. Parent of two, so mostly sleep-deprived.

Fastest replies in the morning

Experience

1. Chief of Staff

   Nov 2022 - Present
   Loom Pay · 3 yr 11 mo · Full-time · Pune, India
   • Ran the support program across 12 teams to launch on schedule.
   • Brought support first-response time from 11 hours to under 1.
   • Cut cost per order by 26% with routing and staffing changes.
2. Operations Associate

   Jun 2019 - Oct 2022
   HCLTech · 3 yr 4 mo · Full-time · Pune, India
   • Negotiated 230 commercial agreements a year.
3. Operations Associate

   Sep 2017 - Jun 2019
   Wipro · 1 yr 9 mo · Full-time · Pune, India
   • Negotiated 328 commercial agreements a year.
   • Secured 8 payments licences.
4. Operations Associate

   Oct 2015 - Sep 2017
   Kingsway Technologies · 1 yr 11 mo · Full-time · Pune, India
   • Secured 8 payments licences.
   • Built the privacy programme for launches in 13 countries.

No references yet.

Education

1. IIT Roorkee

   B.Tech, Mechanical Engineering
   2010 - 2014