Dylan Khumalo

Overview

Based in Cape Town. I work on technical program management at Brook Bio. Cut cost per order by 34% with routing and staffing changes. Before that: Google and Deloitte. Most at home with roadmapping and Jira. Open-source contributor on weekends.

Experience

1. Chief of Staff

   Jun 2025 - Present
   Brook Bio · 1 yr 4 mo · Full-time · Cape Town, South Africa
   • Rebuilt the planning process the company still runs every quarter.
   • Ran the TPM program across 17 teams to launch on schedule.
   • Brought support first-response time from 16 hours to under 1.
2. Program Manager

   May 2022 - Jun 2025
   Google · 3 yr 1 mo · Full-time · Cape Town, South Africa
   • Rebuilt the planning process the company still runs every quarter.
   • Launched operations in 28 cities.
3. Program Manager

   Jul 2019 - May 2022
   Deloitte · 2 yr 10 mo · Full-time · Cape Town, South Africa
   • Launched operations in 16 cities.
   • Ran the TPM program across 9 teams to launch on schedule.
4. Operations Associate

   Jun 2016 - Mar 2019
   Standard Bank · 2 yr 9 mo · Full-time · Cape Town, South Africa
   • Built the privacy programme for launches in 8 countries.
   • Negotiated 204 commercial agreements a year.
5. Operations Associate

   Jan 2014 - Jun 2016
   Mastercard · 2 yr 5 mo · Full-time · Cape Town, South Africa
   • Secured 8 payments licences.
   • Negotiated 327 commercial agreements a year.

No references yet.

Education

1. Lagos Business School

   MBA, Business Administration
   2016 - 2018
2. Stellenbosch University

   BEng, Industrial Engineering
   2008 - 2012