Eduardo Fernando Figueroa
SChief of Staff at Lantern Cloud · business operations, SQL
- Lantern Cloud
- Seattle, WA · PT (UTC-8)
- 5+ years experience
- Rice University
- English
Messaging unavailable
Overview
Based in Seattle. I work on business operations at Lantern Cloud. Cut cost per order by 35% with routing and staffing changes. Most at home with process design and business operations. Chess on lunch breaks.
Good reasons to reach out
- Second opinions on SQL decisions
Please don't message about
- Unpaid work or spec projects
- Crypto token projects
Replies on weekday evenings
Skills
process designbusiness operationsOKRsSQLstrategy
Experience
- Chief of StaffDec 2023 - PresentLantern Cloud · 2 yr 10 mo · Full-time · Seattle, WA
- Cut cost per order by 36% with routing and staffing changes.
- Brought support first-response time from 22 hours to under 2.
- Rebuilt the planning process the company still runs every quarter.
- Operations AssociateSep 2021 - Nov 2023Tesla · 2 yr 2 mo · Full-time · Seattle, WA
- Secured 6 payments licences.
- Negotiated 341 commercial agreements a year.
References
No references yet.
Education
- Rice UniversityBA, Business Administration2017 - 2021
Details
Compensation expectations
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