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Emily Burns

Sample profile

Engagement Manager at Boston Consulting Group · Retail and consumer

Works at
Boston Consulting Group
Location
Washington, DC · ET (UTC-5)
Experience
11+ years experience
Education
Wharton
Languages
English
AdvisingCo-founder
Message Connect

Overview

Currently at Boston Consulting Group, where I lead retail and consumer with a team of 55. Delivered 21 engagements across 8 countries. Designed the operating model for a 2 thousand-person transformation. Before that: Block and Datadog. Most at home with pricing and customer analytics. I teach a weekend class on customer analytics.

Good reasons to reach out
  • People who want to build this with me
  • Advice on retail and consumer
  • Speaking or podcast invitations
Please don't message about
  • Agency or outsourcing pitches
  • Courses and coaching offers

Prefers short, specific messages

Skills
customer analyticsretail strategypricinggo-to-market
AdvisingOpen to advising
closes in 3 months

Office hours for early-stage teams: retail and consumer and retail strategy

Topics
retail and consumer, customer analytics, go-to-market
Format
Formal advisor role
Terms
Open to discuss
Capacity
One call a month
Best for
First-time founders

11 years of retail and consumer. One call a month or async reviews.

Washington, DC · remote OKretail strategycustomer analyticsgo-to-market
Open
Co-founderLooking for a co-founder
closes in 3 months

Looking for a technical co-founder for event ticketing for Indian SMBs

The idea
Event ticketing for Indian SMBs
Stage
Early revenue
I bring
10 years in retail and consumer
Looking for
Operator who has scaled a team
Commitment
Full-time now
Location
Washington or remote

I bring 11 years of retail and consumer (currently Boston Consulting Group). Ideally you've built ML systems in production. Pre-product, some customer interviews done.

Washington, DCpricingcustomer analyticsretail strategy
Open

Experience

  1. Engagement Manager
    May 2025 - Present
    Boston Consulting Group · 1 yr 6 mo · Full-time · Washington, DC
    • Led a cost programme that saved a client $101 million.
    • Ran commercial diligence on 14 deals.
  2. Business Analyst
    Jan 2022 - Mar 2025
    Block · 3 yr 2 mo · Full-time · Washington, DC
    • Brought on-call pages for web down from 31 a week to 1.
  3. Consultant
    May 2020 - Jan 2022
    Datadog · 1 yr 8 mo · Full-time · Washington, DC
    • Delivered 20 engagements across 8 countries.
  4. Consultant
    Jul 2018 - May 2020
    Intuit · 1 yr 10 mo · Full-time · Washington, DC
    • Designed the operating model for a 6 thousand-person transformation.
  5. Business Analyst
    Oct 2015 - Jul 2018
    Etsy · 2 yr 9 mo · Full-time · Washington, DC
    • Cut p99 latency on the ML platform services from 782ms to 58ms.
    • Reduced cloud spend on ML platform by 38% in two quarters.

References

No references yet.

Education

  1. Wharton
    MBA, Business Administration
    2017 - 2019
  2. Penn State
    BS, Economics
    2011 - 2015

Details

Compensation expectations
What they are targeting for their next role.
Visible to connections
Direct contact details
Direct email and a scheduling link.
Visible to connections

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