Gauri Desai

UX Researcher at Zomato · usability testing, interviews

Zomato

Pune, India · IST (UTC+5:30)

3+ years experience

NIT Warangal

English, Hindi, Marathi

Learning

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Overview

Currently at Zomato, where I work on user research. Brought the research flows to WCAG 2.2 AA. Shipped the research redesign that lifted task completion 38%. Previously at BigBasket. Most at home with usability testing and interviews.

Good reasons to reach out

Mentors who have done this before
Thoughtful intros to people in my field
Second opinions on usability testing decisions
Questions about user research

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Offshore staffing offers
Unpaid work or spec projects

Skills

user researchusability testingmotion designinterviewssynthesis

LearningLearning something

closes in 3 months

Looking for feedback on my system design doc from someone in consumer apps

Goal: Prepare for senior interviews in user research.
Where I am now: Beginner
Ideal mentor: Someone who has worked in user research for a few years
Cadence: Weekly
What I can offer back: Help with frontend work

4 years in so far. Looking for honest feedback, once or twice a month.

Pune, India · remote OKinterviewssynthesismotion design

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Experience

UX Researcher
Oct 2025 - Present
Zomato · 1 yr · Full-time · Pune, India
- Built a component library 88 engineers ship with every day.
- Cut support tickets about research by 20% with clearer copy and states.
- Brought the research flows to WCAG 2.2 AA.
Product Designer
May 2023 - Oct 2025
BigBasket · 2 yr 5 mo · Full-time · Pune, India
- Ran 69 usability sessions and turned them into a research repository.

References

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Education

NIT Warangal
B.Tech, Industrial Design
2017 - 2021

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