Gauri Deshpande

Overview

10 years in operations, the last 3 at Ridge Grid, where I work on the TPM team. Brought support first-response time from 17 hours to under 2. Launched operations in 24 cities. Before that: Capgemini and Larsen & Toubro. Amateur photographer; mostly street and food.

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Experience

1. Chief of Staff

   May 2023 - Present
   Ridge Grid · 3 yr 5 mo · Full-time · Ahmedabad, India
   • Launched operations in 4 cities.
   • Rebuilt the planning process the company still runs every quarter.
   • Ran the TPM program across 9 teams to launch on schedule.
2. Operations Associate

   Feb 2021 - May 2023
   Capgemini · 2 yr 3 mo · Full-time · Ahmedabad, India
   • Secured 8 payments licences.
3. Operations Associate

   Dec 2018 - Feb 2021
   Larsen & Toubro · 2 yr 2 mo · Full-time · Ahmedabad, India
   • Built the privacy programme for launches in 21 countries.
   • Negotiated 349 commercial agreements a year.
4. Operations Associate

   Sep 2017 - Dec 2018
   ITC · 1 yr 3 mo · Full-time · Ahmedabad, India
   • Negotiated 265 commercial agreements a year.
5. Operations Associate

   Oct 2016 - Sep 2017
   ICICI Bank · 11 mo · Full-time · Ahmedabad, India
   • Built the privacy programme for launches in 19 countries.
   • Secured 3 payments licences.

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Education

1. IIIT Bangalore

   M.Tech, Economics
   2019 - 2021
2. Jadavpur University

   B.E., Economics
   2012 - 2016