Hamza Fahmy

S

Chief of Staff, Basil Pay - city launches · unit economics · supply growth

Basil Pay
Dubai, UAE · GST (UTC+4)
13+ years experience
Qatar University
English, Arabic
Open to workLearning
Messaging unavailable

Overview

13 years in operations, the last 2 at Basil Pay, where I work on the marketplace ops team. Ran the marketplace ops program across 21 teams to launch on schedule. Brought support first-response time from 25 hours to under 2. Plant-based cook and baker.

Good reasons to reach out
  • Mentors who have done this before
  • Roles in marketplace operations
  • Second opinions on supply growth decisions
  • Questions about marketplace operations
Please don't message about
  • Offshore staffing offers
  • Agency or outsourcing pitches
  • SEO and link-building offers

Usually replies within a day

Skills
city launchessupply growthunit economics
Open to workLooking for a role
closes in 3 months

Chief of Staff roles in agritech - Dubai or remote

Target roles
Chief of Staff
Level
Staff / Principal
Industries
E-commerce, Logistics
Work mode
Remote
Available
60 days notice
Work authorization
Authorized to work in the UAE
What I'm looking for
Hands-on work on unit economics with room to mentor.
Not interested in
Agencies and outsourcing firms

13 years in marketplace operations. Strongest at unit economics and supply growth. Serving notice now.

Dubai, UAEunit economicssupply growthcity launches
Open
LearningLearning something
closes in 3 months

Looking for feedback on my resume from someone in agritech

Goal
Move from individual contributor to leading a small marketplace ops team.
Where I am now
Some experience
Ideal mentor
Someone who has worked in marketplace operations for a few years
Cadence
Monthly
What I can offer back
Help with frontend work

13 years in so far. Looking for honest feedback, once or twice a month.

Dubai, UAEcity launchesunit economicssupply growth
Open

Experience

  1. Chief of Staff
    Sep 2024 - Present
    Basil Pay · 2 yr 1 mo · Full-time · Dubai, UAE
    • Cut cost per order by 39% with routing and staffing changes.
    • Rebuilt the planning process the company still runs every quarter.
    • Launched operations in 5 cities.
  2. Operations Manager
    May 2021 - Sep 2024
    du · 3 yr 4 mo · Contract · Dubai, UAE
    • Rebuilt the planning process the company still runs every quarter.
  3. Operations Manager
    May 2018 - May 2021
    Standard Chartered · 3 yr · Full-time · Dubai, UAE
    • Launched operations in 19 cities.
  4. Operations Associate
    Dec 2014 - May 2018
    Siemens · 3 yr 5 mo · Full-time · Dubai, UAE
    • Negotiated 217 commercial agreements a year.
  5. Operations Associate
    Oct 2013 - Dec 2014
    KPMG · 1 yr 2 mo · Full-time · Dubai, UAE
    • Negotiated 589 commercial agreements a year.
    • Secured 2 payments licences.

References

No references yet.

Education

  1. Qatar University
    BSc, Economics
    2008 - 2012

Details

Compensation expectations
What they are targeting for their next role.
Visible to connections
Direct contact details
Direct email and a scheduling link.
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