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Heba Barakat
UX Researcher at Zalando | ex-Ironbridge Financial
Amsterdam, NetherlandsZalandoÉcole Polytechnique
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I've spent 2 years on user research — first at Ironbridge Financial, now at Zalando. Cut support tickets about research by 40% with clearer copy and states. Built a component library 38 engineers ship with every day. Most at home with fintech and interviews. I write a small newsletter about user research.
Skills
usability testingjobs to be doneuser researchinterviewssynthesisfintech
Experience
- ZAUX ResearcherZalandoJan 2026 – Present · 9 mo · Amsterdam, Netherlands
- IRProduct DesignerIronbridge FinancialSep 2024 – Dec 2025 · 1 yr 3 mo · Amsterdam, Netherlands
Education
- École PolytechniqueIngénieur, Psychology2020 – 2024
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