Hina Kaur

S

Chief of Staff at Lattice Finance | ex-EY

Lattice Finance
London, UK · GMT (UTC+0)
6+ years experience
London Business School
English
Messaging unavailable

Overview

Based in London. I work on business operations at Lattice Finance. Ran the bizops program across 17 teams to launch on schedule. Home cook with strong opinions about biryani.

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Skills
strategyOKRsprocess designunit economicsbusiness operationsSQL

Experience

  1. Chief of Staff
    Mar 2024 - Present
    Lattice Finance · 2 yr 7 mo · Full-time · London, UK
    • Ran the bizops program across 20 teams to launch on schedule.
    • Cut cost per order by 39% with routing and staffing changes.
    • Brought support first-response time from 11 hours to under 1.
  2. Program Manager
    Jan 2023 - Mar 2024
    EY · 1 yr 2 mo · Full-time · London, UK
    • Brought support first-response time from 19 hours to under 1.
    • Launched operations in 17 cities.
  3. Operations Associate
    Jun 2021 - Nov 2022
    Goldman Sachs · 1 yr 5 mo · Full-time · London, UK
    • Secured 3 payments licences.
    • Negotiated 435 commercial agreements a year.
  4. Operations Associate
    Oct 2020 - Jun 2021
    Amazon · 8 mo · Full-time · London, UK
    • Secured 2 payments licences.

References

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Education

  1. London Business School
    MBA, Business Administration
    2020 - 2022
  2. University of Leeds
    BSc, Mechanical Engineering
    2016 - 2019

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