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Joy Torres

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Senior Product Designer at Standard Chartered | ex-Microsoft

Works at
Standard Chartered
Location
Manila, Philippines · PHT (UTC+8)
Experience
5+ years experience
Education
Nanyang Technological University
Languages
English, Filipino

Overview

5 years in product design, the last 4 at Standard Chartered, where I work on the enterprise team. Brought the enterprise flows to WCAG 2.2 AA. Previously at Microsoft. Big believer in written communication.

Good reasons to reach out
  • Working sessions on information architecture
  • Speaking or podcast invitations
  • Second opinions on Figma decisions
Please don't message about
  • Agency or outsourcing pitches
  • Crypto token projects

Replies on weekday evenings

Skills
information architectureFigmainterviewsdata visualisation

Experience

  1. Senior Product Designer
    Aug 2022 - Present
    Standard Chartered · 4 yr 3 mo · Full-time · Manila, Philippines
    • Cut support tickets about enterprise by 46% with clearer copy and states.
    • Built a component library 52 engineers ship with every day.
    • Shipped the enterprise redesign that lifted task completion 23%.
  2. Product Designer
    Oct 2021 - Aug 2022
    Microsoft · 10 mo · Full-time · Manila, Philippines
    • Cut support tickets about enterprise by 37% with clearer copy and states.

Projects

Side project: a recipe search engine
2024

Built with interviews and information architecture. 3396 people used it last year.

Conference talk: lessons from enterprise
2023

What went wrong and what worked while scaling B2B dashboards.

References

No references yet.

Education

  1. Nanyang Technological University
    BEng, Visual Communication
    2016 - 2020

Details

Compensation expectations
What they are targeting for their next role.
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Direct contact details
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