Kamal Singh

Senior Customer Success Manager at KPMG · Enterprise onboarding · implementation, APIs

KPMG

Jaipur, India · IST (UTC+5:30)

6+ years experience

IIT Hyderabad

English, Hindi

Messaging unavailable

Overview

I work on enterprise onboarding at KPMG in Jaipur. Cut churn on the onboarding book from 16% to 7%. Before that: Zomato and Bosch.

Good reasons to reach out

Please don't message about

Replies on weekday evenings

Skills

project managementAPIsGainsightimplementation

Open to workLooking for a role

closes in 3 months

Target roles: Customer Success Manager
Level: Mid
Industries: E-commerce, B2B SaaS
Work mode: Hybrid
Available: 90 days notice
Work authorization: Indian citizen, open to relocating
What I'm looking for: Early-stage company (Series A) where enterprise onboarding is core to the product.
Not interested in: Contract-only roles

6 years in enterprise onboarding. Strongest at APIs and Gainsight. Serving notice now.

Jaipur, Indiaimplementationapisgainsight

Senior Customer Success Manager
Mar 2026 - Present
KPMG · 7 mo · Full-time · Jaipur, India
- Kept net revenue retention above 126% on a $38 million book.
- Onboarded 190 enterprise customers.
- Cut churn on the onboarding book from 9% to 7%.
Customer Success Manager
Sep 2022 - Mar 2026
Zomato · 3 yr 6 mo · Full-time · Jaipur, India
- Onboarded 30 enterprise customers.
- Kept net revenue retention above 131% on a $35 million book.
Customer Success Manager
Oct 2020 - Sep 2022
Bosch · 1 yr 11 mo · Full-time · Jaipur, India
- Onboarded 51 enterprise customers.
- Kept net revenue retention above 132% on a $18 million book.

No references yet.

Compensation expectations

What they are targeting for their next role.

Visible to connections

Direct contact details

Direct email and a scheduling link.

Visible to connections