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Kate Crawford

Sample profile

Director of Design at Netflix | ex-Cisco

Works at
Netflix
Location
Chicago, IL · CT (UTC-6)
Experience
14+ years experience
Education
Harvard University
Languages
English, German
Open to work
Message Connect

Overview

Currently at Netflix, where I lead user research with a team of 5. Shipped the research redesign that lifted task completion 25%. Ran 102 usability sessions and turned them into a research repository. Most at home with usability testing and interviews.

Good reasons to reach out
  • Roles in user research
  • Second opinions on user research decisions
  • Working sessions on jobs to be done
Please don't message about
  • Generic networking requests
  • Unpaid design tests
  • Offshore staffing offers

Best reached early in the week

Skills
usability testingsynthesisuser researchinterviewsjobs to be done
Open to workLooking for a role
closes in 3 months

Next role: Director of Design in travel, Chicago or hybrid

Target roles
Director of Design
Level
Mid
Industries
AI infrastructure, Healthtech
Work mode
Remote
Available
Immediately
Work authorization
Authorized to work in the IL
What I'm looking for
A team that ships weekly and owns research end to end.
Not interested in
Pure people management

17 years in user research. Strongest at synthesis and jobs to be done. Available immediately.

Chicago, ILinterviewssynthesisuser research
Open

Experience

  1. Director of Design
    Sep 2024 - Present
    Netflix · 2 yr 2 mo · Full-time · Chicago, IL
    • Ran 104 usability sessions and turned them into a research repository.
    • Cut support tickets about research by 48% with clearer copy and states.
  2. Product Designer
    Jan 2021 - Sep 2024
    Cisco · 3 yr 8 mo · Full-time · Chicago, IL
    • Built a component library 74 engineers ship with every day.
  3. Design Manager
    Feb 2018 - Jan 2021
    Amazon · 2 yr 11 mo · Full-time · Chicago, IL
    • Ran 58 usability sessions and turned them into a research repository.
  4. Senior Product Designer
    Nov 2015 - Feb 2018
    Ford · 2 yr 3 mo · Full-time · Chicago, IL
    • Ran 134 usability sessions and turned them into a research repository.
  5. Senior Product Designer
    Apr 2013 - Nov 2015
    Snap · 2 yr 7 mo · Full-time · Chicago, IL
    • Brought the research flows to WCAG 2.2 AA.
    • Built a component library 43 engineers ship with every day.

References

No references yet.

Education

  1. Harvard University
    AB, Industrial Design
    2005 - 2009

Details

Compensation expectations
What they are targeting for their next role.
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Direct contact details
Direct email and a scheduling link.
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