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Kenta Yamada

Customer Success Director at Unity Finance · Account management · account management, expansion

Osaka, JapanUnity FinanceKAIST
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About

Customer Success Director at Unity Finance, focused on account management. Kept net revenue retention above 133% on a $9 million book. Before that: Carousell and Huawei. I play football every Sunday.

Skills
churn reductionaccount managementrenewalsQBRsexpansion

Experience

  1. UN
    Customer Success Director
    Unity Finance
    Jul 2022 – Present · 4 yr 3 mo · Osaka, Japan
  2. CA
    Customer Success Manager
    Carousell
    Sep 2020 – Jul 2022 · 1 yr 10 mo · Osaka, Japan
  3. HU
    Senior Customer Success Manager
    Huawei
    Oct 2018 – Sep 2020 · 1 yr 11 mo · Osaka, Japan
  4. AT
    Solutions Engineer
    Atlassian
    Oct 2016 – Oct 2018 · 2 yr · Osaka, Japan
  5. PE
    Customer Success Manager
    Petronas
    Oct 2015 – Oct 2016 · 1 yr · Osaka, Japan

Education

  1. KAIST
    BS, Business Administration
    2010 – 2014

More about Kenta

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