Khushboo More

S

Implementation Lead, Orbit Ops - project management · APIs · Gainsight

Orbit Ops
Pune, India · IST (UTC+5:30)
7+ years experience
NID Ahmedabad
English, Hindi, Marathi
Open to work
Messaging unavailable

Overview

Based in Pune. I work on enterprise onboarding at Orbit Ops. Onboarded 143 enterprise customers. Cut churn on the onboarding book from 9% to 5%. Before that: Qualcomm and BrowserStack. I tinker with 3D printers.

Good reasons to reach out
  • Roles in enterprise onboarding
  • Thoughtful intros to people in my field
  • Questions about enterprise onboarding
Please don't message about
  • Agency or outsourcing pitches
  • SEO and link-building offers
Skills
APIsproject managementGainsightimplementation
Open to workLooking for a role
closes in 3 months

Next role: Implementation Lead in payments, Pune or hybrid

Target roles
Implementation Lead
Level
Senior
Industries
Climate tech, AI infrastructure
Work mode
Remote
Available
30 days notice
Work authorization
Indian citizen, open to relocating
What I'm looking for
A team that ships weekly and owns onboarding end to end.
Not interested in
Pure people management

7 years in enterprise onboarding. Strongest at project management and Gainsight. Available immediately.

Pune, Indiaproject managementapisimplementation
Open

Experience

  1. Implementation Lead
    Jul 2025 - Present
    Orbit Ops · 1 yr 3 mo · Full-time · Pune, India
    • Cut churn on the onboarding book from 12% to 3%.
    • Onboarded 128 enterprise customers.
    • Kept net revenue retention above 128% on a $27 million book.
  2. Customer Success Manager
    Apr 2023 - Jul 2025
    Qualcomm · 2 yr 3 mo · Full-time · Pune, India
    • Cut churn on the onboarding book from 17% to 6%.
    • Kept net revenue retention above 123% on a $9 million book.
  3. Customer Success Manager
    Dec 2019 - Apr 2023
    BrowserStack · 3 yr 4 mo · Full-time · Pune, India
    • Kept net revenue retention above 114% on a $14 million book.
    • Onboarded 48 enterprise customers.

References

No references yet.

Education

  1. NID Ahmedabad
    B.Des, Economics
    2015 - 2019

Details

Compensation expectations
What they are targeting for their next role.
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