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Kinjal Kulkarni

Program Manager, Ripple Commerce - workforce planning · customer support · automation

Pune, IndiaRipple CommerceNIT Trichy

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About

I work on customer operations at Ripple Commerce in Pune. Rebuilt the planning process the company still runs every quarter. Previously at Airtel. Most at home with automation and workforce planning. Marathoner (5 so far).

Skills

workforce planningZendeskcustomer supportqualityautomation

Experience

RI
Program Manager
Ripple Commerce
Jan 2023 - Present · 3 yr 9 mo · Pune, India
AI
Operations Associate
Airtel
Oct 2021 - Jan 2023 · 1 yr 3 mo · Pune, India

Education

NIT Trichy
B.Tech, Industrial Engineering
2017 - 2021

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