Kiranjot Gurleen Johal

S

Senior Customer Success Manager at Postman · Enterprise onboarding

Postman
Noida, India · IST (UTC+5:30)
4+ years experience
NIT Warangal
English, Hindi
Messaging unavailable

Overview

Based in Noida. I work on enterprise onboarding at Postman. Onboarded 193 enterprise customers. Most at home with APIs and project management.

Good reasons to reach out
  • Questions about enterprise onboarding
Please don't message about
  • Generic networking requests
  • Courses and coaching offers

Checks messages twice a week

Skills
implementationAPIsGainsightproject management

Experience

  1. Senior Customer Success Manager
    Dec 2022 - Present
    Postman · 3 yr 10 mo · Full-time · Noida, India
    • Onboarded 153 enterprise customers.
    • Cut churn on the onboarding book from 9% to 6%.
    • Kept net revenue retention above 116% on a $28 million book.

References

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Education

  1. NIT Warangal
    B.Tech, Communications
    2017 - 2021

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