Kunal Vikram Kumar

S

Implementation Lead at Lighthouse Data · Enterprise onboarding

Lighthouse Data
Toronto, ON · ET (UTC-5)
4+ years experience
University of Toronto
English
Messaging unavailable

Overview

I work on enterprise onboarding at Lighthouse Data in Toronto. Kept net revenue retention above 119% on a $11 million book. Most at home with APIs and Gainsight. Travel slowly, usually by train.

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Skills
project managementchurn reductionGainsightimplementationAPIs

Experience

  1. Implementation Lead
    Feb 2025 - Present
    Lighthouse Data · 1 yr 8 mo · Full-time · Toronto, ON
    • Onboarded 166 enterprise customers.
    • Kept net revenue retention above 121% on a $17 million book.
  2. Customer Success Manager
    Oct 2022 - Feb 2025
    BMO · 2 yr 4 mo · Full-time · Toronto, ON
    • Kept net revenue retention above 131% on a $34 million book.

References

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Education

  1. University of Toronto
    BASc, Communications
    2017 - 2021

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