Kwabena Agyeman

Overview

18 years in product design, the last 3 at Visa, where I lead the money movement team. Shipped the money movement redesign that lifted task completion 15%. Cut support tickets about money movement by 49% with clearer copy and states. Before that: M-KOPA and Moniepoint. Most at home with Figma and trust.

Experience

1. Director of Design

   Apr 2024 - Present
   Visa · 2 yr 7 mo · Full-time · Accra, Ghana
   • Shipped the money movement redesign that lifted task completion 26%.
   • Brought the money movement flows to WCAG 2.2 AA.
   • Built a component library 82 engineers ship with every day.
2. UX Researcher

   Sep 2021 - Apr 2024
   M-KOPA · 2 yr 7 mo · Full-time · Accra, Ghana
   • Ran 75 usability sessions and turned them into a research repository.
3. Senior Product Designer

   Aug 2019 - Sep 2021
   Moniepoint · 2 yr 1 mo · Full-time · Accra, Ghana
   • Built a component library 24 engineers ship with every day.
   • Brought the money movement flows to WCAG 2.2 AA.
4. Senior Product Designer

   Dec 2015 - Aug 2019
   MTN · 3 yr 8 mo · Contract · Accra, Ghana
   • Shipped the money movement redesign that lifted task completion 16%.
5. UX Researcher

   May 2013 - Dec 2015
   Safaricom · 2 yr 7 mo · Full-time · Accra, Ghana
   • Shipped the money movement redesign that lifted task completion 13%.

Projects

No references yet.

Education

1. Ashesi University

   BSc, Human-Computer Interaction
   2003 - 2007